Return & Refund Policy

At Kefren Enterprises, LLC, your privacy is important to us. This policy explains how we collect, use, and safeguard your data.

Information We Collect

• Personal: name, phone, email, address, business details

• Orders: products purchased, billing/shipping info

• Website: cookies, analytics, IP address

• Communications: emails, phone calls, SMS/text messages

Use of Information

• Process and fulfill orders

• Provide catalogs, pricing, and customer support

• Send promotional offers and updates (with consent)

• Improve our services and website

• Comply with legal obligations

SMS/Text Messaging Policy

When you opt in, you agree to receive recurring SMS from Kefren Enterprises, LLC.

• Consent: Opt-in is voluntary and not a condition of purchase.

• Disclosures: Frequency, content type (catalogs, offers), and opt-out instructions are provided at sign-up.

• Opt-Out: Reply STOP at any time to cancel. Reply HELP for assistance.

• Timing: Promotional SMS are sent only between 8:00 AM – 9:00 PM local time.

• Recordkeeping: We maintain opt-in/opt-out records in compliance with TCPA/FCC rules.

• Compliance: We honor Do-Not-Call/Text registries and applicable state and federal law.

Sharing of Data

We do not sell or rent personal data. We may share with service providers (e.g., carriers, processors) or as required by law.

Security

We use industry-standard safeguards but cannot guarantee 100% security of transmitted data.

Your Rights

You may request access, correction, deletion, or opt out of marketing. Contact info@kefrenenterprises.com to exercise your rights.

International Users

Your data will be stored in the U.S. By using our site, you consent to this transfer.

Children’s Privacy

Not intended for individuals under 18. We do not knowingly collect children’s data.

Changes

This policy may be updated. Revisions will be posted with an updated date.

Contact

408-214-6742

2570 North First Street #1055, 2nd Floor, San Jose, CA 95131