Return & Refund Policy

 Eligibility

 • Returns must be requested within 30 days of receipt.

 • Products must be unused, unopened, and in original packaging.

 • Proof of purchase is required.

Non-Returnable Items

 • Opened personal care or hygiene items

 • Consumables such as vitamins, supplements, food-related products

 • Clearance or final-sale merchandise

Process

 1. Email info@kefrenenterprises.com or call 408-214-6742 to request authorization.

 2. Unauthorized returns will not be accepted.

 3. Return shipping is the responsibility of the buyer unless due to our error.

Refunds

 • Issued within 7 business days after inspection.

 • Refunds are made to the original payment method.

 • Shipping fees are non-refundable.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, notify us within 7 days of delivery for a replacement or refund.